Terms and Conditions
Terms and Conditions
Welcome to Travel Traits. By using our mobile DNA testing services, you agree to the following Terms and Conditions. Please read them carefully before scheduling or purchasing any services.
1. Services Provided
Travel Traits offers mobile DNA testing services, including but not limited to paternity, maternity, sibling, and immigration DNA testing. All services are provided by certified professionals and are subject to the terms outlined in this document.
2. Booking and Payment
- Appointments: To schedule a test, you must book an appointment through our website, by phone, or via email. All appointments are subject to availability.
- Payment: Full payment is required at the time of booking. We accept Bank debit, credit/debit cards, PayPal, etc.
- Cancellation and Rescheduling: Please refer to our Cancellation Policy for details on how to cancel or reschedule an appointment and any applicable fees.
3. Client Responsibilities
- Accurate Information: You are responsible for providing accurate and complete information when scheduling a test. Incorrect information may result in delays or inaccuracies in your test results.
- Sample Collection: You must follow the instructions provided by our professionals during sample collection. Failure to do so may affect the accuracy of the test results.
4. Test Results
- Accuracy: We use accredited laboratories and adhere to industry standards to ensure the accuracy of our DNA tests. However, no test can guarantee 100% accuracy, and results are provided on an “as-is” basis.
- Delivery: Test results will be delivered within the timeframe specified at the time of booking. Results will be provided via email, secure portal, mail, etc., and you are responsible for ensuring that you have access to the delivery method chosen.
- Confidentiality: Your test results are confidential and will only be shared with the individuals you authorize. Please refer to our Privacy Policy for more details on how we handle your information.
5. Legal Use of Results
- Legal Cases: If you require DNA testing for legal purposes, such as court cases or immigration applications, you must inform us at the time of booking. Special procedures and documentation may be required to ensure that the test results are admissible in court or by government authorities.
- Non-Legal Use: Test results provided for personal use may not be valid for legal purposes unless specified at the time of booking.
6. Liability
- Limitations: Travel Traits is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to the interpretation or use of test results.
- Force Majeure: We are not responsible for any delays or failures in service due to events beyond our control, such as natural disasters, strikes, or interruptions in service from our laboratory partners.
7. Governing Law
These Terms and Conditions are governed by the laws of Louisiana. Any disputes arising from the use of our services will be resolved in the courts of your county.
8. Amendments
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates.
9. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Travel Traits
info@traveltraitsdna.com